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FAQ

Do you provide supplies?

The cost of organizing products and containers is the responsibility of my clients, however products are not marked up.  I forward all discounts, coupons and/or sale prices to you to maximize your budget.  Purchases are reimbursed through invoicing.

So how does this work?

Simply schedule your free 30 minute phone consultation!  During the consultation, we'll get to know one another and I will learn all about your organizing needs.  At the end of the consult, we'll set a date to get started.  

What if I’m embarrased?

It’s hard to invite someone to your home and allow them into your private space when you're feeling anxious and overwhelmed.  I understand and come with absolutely zero judgement.  I got you, we can do this!!!

Is my presence necessary for you to organize?

It’s easier for some to not be involved, while others want to work side by side.  The choice is totally up to you!  I would need you to be there at the beginning of the first session for a brief time for review of what is to be done.  Since I will be working with your personal belongings, approval and follow up prior to the next session would be needed as well.  There will be decisions to be made that will require your direction.

 

 
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policies

Are there extra costs?

The cost of organizing products and containers is the responsibility of my clients, however, I forward all discounts, coupons and/or sale prices to you to maximize your budget.  

All of my service packages are all-inclusive meaning they include everything you need without having lots of extras added on.  There are a few Items that my incur extra costs, but are very rare.   

  • Travel exceeding a 40 mile radius from my office - $25.00 per 15 miles each way
  • More than one SUV truck load of trash/recycle/donation per session - $25.00 per load
  • More than 3 hours of shopping time per session - $25.00 per hour

What is your cancellation policy?

I require 24 hours notice via phone, text or e-mail for rescheduling appointments.  (Exceptions for contagious illnesses, pregnancies, medical emergencies and weather.) A non-notification fee of $50.00 will be charged for missed appointments.  

What if I change my mind?

My services are guaranteed and clients have the right to terminate at any time if they are unhappy with any part of my service.  If you elect to terminate your project, you will remain responsible for any fees incurred prior to termination with the prorated balance returned to you.  Myself as the organizer, has the same right regarding termination, subject to reasonable notice allowing you to arrange alternative services.